Toyota is the largest Japanese automobile manufacturer. Active promotion of the Toyota brand on Russian market refers to the beginning of the 90s, when the first official dealers of the company appeared in Russia. In 1998, the company opened a Moscow representative office of Toyota Motor Corporation. On April 1, 2002, the national marketing and sales company Toyota Motor LLC began its operation in Russia. This company is the strategic base of Toyota, which plays a key role in the development of the Toyota and Lexus car and spare parts business in Russia.
In 2008, a new multifunctional complex of Toyota Motor LLC was opened in the Mytishchi district of the Moscow region. Currently, 98 official dealers and authorized partners in 68 cities are engaged in sales and maintenance of Toyota cars in Russia. Toyota Center Minsk operates on the territory of Belarus. All of them sell Toyota vehicles and parts, as well as provide service in full accordance with Toyota's high quality standards.
Toyota Motor LLC focuses on the development of SUVs and business-class sedans and offers Russian consumers models that occupy various niches in these segments. Today, 14 models of Toyota cars are presented on the Russian market: 6 cars– Camry, Corolla, Prius, Auris, Verso and GT 86, 3 SUVs – Land Cruiser 200, Land Cruiser Prado and Highlander, RAV4 and Venza crossovers, Hilux pickup truck, Alphard minivan, and Hiace model in the commercial vehicle class. Full range Toyota vehicles are presented on the official website toyota.ru Here you can also find information about the service provided to the company's customers; on the terms of purchase credit, information for corporate clients and etc.
Toyota is the largest automotive corporation in Japan. But a few decades ago, the company began its work with the mass production of automatic looms. Gradually, the concern grew and developed, new trends appeared in work. Since the 1990s, the company has set a course for sales growth and the development of its own dealer network. This became the basis for the start of a new milestone in the history of the enterprise - a stage of active growth.
In 1998, the first representative office of the concern appeared in Russia (). Then it was an office whose purpose was to assess the situation on the market and stimulate an increase in sales. Later it was decided to create national company, which would deal with marketing issues.
Since 2002, the company's divisions have been successfully operating in Russia. The enterprise is considered the strategic base of the automobile manufacturer. In the Russian Federation, 105 official dealers are involved in sales issues + there are authorized representatives in almost 100 cities.
Dealers are engaged not only in the sale of cars from a world-famous concern, but additionally provide high-quality warranty and after-sales service. The work of establishments is based on the principle of "Three S": a warehouse, a service station, a car dealership.
Therefore, buyers of the manufacturer's products can be sure of its quality. In 2015, 14 models were presented on the Russian market
Official dealers
This company has 101 representative offices in 68 locations Russian Federation.
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Reviews and complaints
Ekaterina Kutuzova
24.08.2017 15:07
Feedback on the branch network
03.03.2019 01:08 Igor →I was just going to take a new Corolla from them, thank you for your feedback !!! But most likely I will take a Volkswagen now
16.12.2017 15:16 Dorbyatsky Sergey →A good dealer, I had several requests, including buying a car, everything is very cultural with an understanding of quality, this is far from the first experience of buying and contacting dealers, for example, an Audi Chevrolet Honda, and our fret, which I don’t even want to discuss is just a nightmare! Toyota is probably best service very satisfied! Competent, polite employees will always listen, they will figure it out, they will help you, starting from buying a car, if anyone has any questions, call me, my phone is 8 918 447 22 17 Sergey
24.08.2017 15:08 Catherine →On March 18, 2017, I arrived at the Toyota Center of Tolyatti, picked up a Toyota Corolla car for myself, made an advance payment and asked me to pre-sale the car, install additional equipment on it (two alarms: one with auto start, the second with a mechanical lock; in addition, a radiator grill and crankcase protection). I agreed that the employees will prepare all the documents and the car. Then I arrived on March 25, 2017, signed the documents, made the final payment for the car, made a visual inspection, picked up the car and left satisfied with my purchase. But my joy did not last long. The car was used very little, as a result of which, I did not immediately reveal the fact that the car was handed over to me in an inappropriate condition. The car was serviced only by an authorized Toyota dealer. In the first half of August 2017, the plastic overlay of the music panel in the upper left corner cracked slightly to the right. Having found it, I was very upset, I immediately called the Toyota Center Samara North dealership, and not in Tolyatti, because. I live in Samara, where I was offered to undergo diagnostics. Recorded on 08/15/2017. By phone, I asked the specialist a question about what could have caused the panel to crack, to which he answered me that it could have occurred as a result of mechanical stress. By the end of the day, the crack went further: the panel cracked in two places in the upper left corner and in the lower left corner. Having driven the car for diagnostics, the employee visually inspected the car, did not find any mechanical damage on the outside, took it for diagnostics. Then I was invited by Toyota Center Samara Sever specialists and showed that the panel on the inside was sealed with glue, the clip was broken off. We took photos with them. They explained to me that this panel could be broken to me only as a result of installing additional equipment (alarm) in the car, which was installed for me at the official dealer of Toyota Tolyatti (on Voskresenskaya street, 16), where I bought my car, in no other centers the car was not serviced, I did not install any other additional equipment. I paid 1,300 rubles for diagnostics and immediately called the Toyota-Togliatti dealership. I explained everything to the specialists by phone, sent them photos. I was told that the car needs to be brought to Tolyatti for diagnostics, which I did on 08/16/2017. A Toyota-Togliatti employee drove the car for diagnostics, while reversing, he almost hit my car and the Toyota Camry car that was parked there. Diagnostics took place in our presence, Toyota-Togliatti specialists confirmed that the music panel on the inside was sealed with glue, the clip was broken off. They said that they only keep the video recording for 3 months and in a conversation they said that it happens that they glue panels and do many other things, but customers are unlikely to find out about this! They began to offer to install additional equipment with them, and only then they will replace the panel with a new one at the expense of own funds and strength! I WRITTEN AN APPLICATION to the client department WITH THE HOPE that THEY HAVE DECENT EMPLOYEES, BUT I WAS WRONG!!! Employees of Toyota-Togliatti, installing additional equipment for me (alarm systems - 2 pieces), damaged a new music panel during installation, sealed it from the inside. They made a pre-sale preparation of the car, knowing that the parts of the car were broken, handed it over to me already in a faulty condition according to the acceptance certificate, thereby hiding the fact of a breakdown, which was impossible to detect during a visual inspection, because. There was no obvious damage from the outside. The panel was damaged only on the inside, where they glued it, and then installed it on my car. As a result of the rare operation of the car, a breakdown was detected when the car ran at 1312 km. If the car had been used more often, the panel would have cracked in the first month of operation! Today, on August 24, 2017, a customer service employee called and announced on the phone that I was refused to eliminate this damage, namely, replacing the panel with a new one at the expense of the Toyota Togliatti center's own resources and resources. For an official response to hard copy I will go to Tolyatti on 08/26/17, because I live in Samara. Today I called the Russian hotline and explained the whole situation to them. They promised to help me figure it out. I hope for the Customer Service of Russia and Toyota Motor. In case of refusal, I will do an independent examination, and go to court. And in no case will I recommend the Toyota-Togliatti Dealership Center to all potential buyers and owners of TOYOTA cars. Guys, when buying or servicing your car in Tolyatti, check everything thoroughly, and best of all, be present at all actions for pre-sale preparation and service of your car, in order to avoid in the future the fact of revealing any kind of breakdown that Toyota-Togliatti employees (Tolyatti, st. .Voskresenskaya, 16) will be hidden from you!!!
14.12.2015 00:17 Eugene →I addressed the problem of knocking in the engine when warming up the Toyota Camry 2015. The specialists of the center, when listening to the engine, said that they did not hear an extraneous knock in the engine. link to the sound of my motor. https://youtu.be/TBo1ZLMAnWk You can clearly hear at 7.30 minutes not a normal knock. Only the deaf cannot hear him. In a word, there are no engine specialists in this center.