Mobile bank is a Sberbank service that simplifies working with bank cards. By using it, you get the opportunity to control the movement of funds in your account, make transfers, pay for services and use other convenient functions. Today we’ll talk about how to connect Mobile Banking, how much this service costs, and what opportunities it provides.
It is not always possible (and even the desire) to run to the bank or to the nearest terminal to put money on your phone, pay for the Internet, for housing and communal services, or find out the balance of your bank card. Sberbank tried to simplify the management process card account using remote technologies. According to Sber itself, Mobile Banking was used by over 76 million customers in 2018, who make more than 4 million transactions every day.
Sberbank’s mobile service involves two main functions:
1 Notification service for all transactions carried out through bank cards.
2 Making payments from your card accounts using SMS and USSD commands.
Mobile banking allows you to remotely carry out transactions using your phone. Bank operations and receive information about them on the same smartphone.
Using SMS Bank, you can perform the following actions with your Sberbank account:
- Pay without commission for a mobile phone of any operator (both your own and another subscriber);
- Transfer money to another account or card, for example from a salary card to a credit card;
- Repay loans;
- Request the card account balance in Sberbank;
- Receive instant notifications about all account transactions. For example, you can issue a card to a child and thus track his spending. Can be used for security purposes. If you have not used the card, and you receive a notification that any amount has been debited, you can quickly contact the bank or block the card;
- Receive a list of recent card transactions;
- Receive pre-approved loan offers;
- Open a deposit or savings account;
- Connect, pause and resume "" to organizations, for example, automatic;
- Connect, pause and resume automatic repayment of your monthly credit card payment.
How much does Mobile Banking cost?
Connecting and disconnecting Mobile Banking are free operations, regardless of their number (you can connect and disconnect at least every day). But do not forget that if you disconnect, you will be charged the tariff for full month.
The cost of Mobile Bank services depends on the tariff and the type of card. In total, Sberbank provides two tariffs:
| Economy | Full |
| The Economy tariff is suitable for those who do not use Mobile Bank on a regular basis, but make one-time transactions or take months-long breaks in using the service. The tariff includes information only upon the subscriber's request. Each request is paid separately:
| The monthly subscription fee depends on the type of card you use:
|
Who can connect to Mobile Banking
Any holder can activate the Mobile Bank service plastic card Sberbank, debit, salary or credit. You also need to have a phone number from any mobile operator. The number does not have to be registered to you, but the card is.
How to connect Sberbank Mobile Banking
There are three ways to connect Mobile Banking. For each of them, it is important that the phone number you use is included in the agreement that you entered into when opening a plastic card. If your phone number has changed, you need to link it to the card. Read the article on how to do this. So, how to connect Mobile Banking?
Method 1. Through an ATM or Sberbank terminal
This method is convenient for those who, for some reason, did not enter into an agreement with the bank and now want to manage their account without visiting the bank. The connection order is as follows:
1 Insert the card into the terminal or ATM receiver and enter the PIN code.
4 Here you need to decide what package of services you need. If we select “Economy”, then regardless of the card type, a set of paid services is established (for tariffs, see the table above). If “Full”, then the cost of services will depend on what kind of card you have.
5 We indicate 10 digits of the telephone number to which Mobile Bank messages will be sent (the number must be specified in the agreement for opening the card or re-linked).
6 We receive an SMS from number 900, it contains 5 digits.
7 Enter the code in the required field. Mobile banking is connected.
Method 2. Connecting Mobile Banking at a Sberbank branch
Usually they offer to connect to Mobile Bank immediately at the time of issuing a plastic card. Upon receipt of your consent, a Sber employee will provide access to all functions for free (depending on the tariff). In some branches, the service is activated automatically when you open a card, and the default tariff is “Full”. Therefore, if you want to have an Economy tariff, immediately tell the operator who opens the card about this.
Method 3. Connecting Mobile Banking via a call to 900
The call is free from any mobile phone in the Russian Federation. Please note: you need to call from the number specified in the agreement for receiving a plastic card. The operator will ask you to provide the following information:
1 full name and passport data (including the code of the department that issued the passport, in the format XXX-XXX - in the passport it is on the 2nd page next to the date of issue).
2 Plastic card number (16 digits).
3 The code word you chose when receiving your plastic card. If you forgot, you will have to remember. This is usually the mother's maiden name, but there may be other variations).
4 Mobile phone number to which you want to link the card (if you decide to connect Mobile Banking to another number).
5 Keep in mind: A bank employee does not have the right to ask for a PIN code or any other passwords, including those sent via SMS.
After identifying you as the card owner, the specialist will connect you to Mobile Banking. IN in this case It also doesn’t hurt to immediately indicate the tariff if you need “Economy”, since “Full” is connected by default.
How to use Mobile Banking
There are two ways to manage Mobile Banking functions:
1 SMS command to number 900.
Each account operation has its own command. Full list commands can be received by sending the word HELP (or any of the following: SPRAVKA, INFO, INFO, 06) by SMS message to number 900. Each SMS is paid according to the tariff of your mobile operator.
The most popular SMS commands of Mobile Banking
| Task | Team | Notes and Explanations |
| Show card balance | Balance | Instead of BALANCE you can write |
| Block card | Lock 1234 X | Instead of BLOCKING you can write BLOKIROVKA, BLOCK. 1234 is the last 4 digits of your card number. · 0 – loss of card; · 1 – card stolen; · 2 – the card was “eaten” by the ATM; · 3 – another reason. |
| Show credit card debt and amount | Duty | |
| Show recent card transactions | History 1234 | You can also write ISTORIA. 1234 – last 4 digits of your card number |
| 9123456789 100 | 9123456789 – the number you want to pay. 100 – amount |
|
| Pay for your phone linked to the card | 100 | 100 – amount If several cards are linked to your phone, after the amount, after the amount, write the last 4 digits of the one with which you want to pay, separated by a space. By default, payment is made from the main card, and if there are not enough funds on it, then from the one with money. |
| Transfer money to someone else's card using its number | Transfer 123…16 100 | 123…16 – recipient’s card number (16 digits) 100 – amount |
| Transfer money to the card by phone number | Translation 9123456789 100 | 9123456789 – phone number of the owner of the card to which you are making a transfer. 100 – amount Instead of the word TRANSLATION is allowed |
| Repay a loan | Credit 123…20 1000 1234 | 123…20 – number credit account(20 digits) 1000 – repayment amount 1234 – the last 4 digits of the card number from which the debit will be made (if there are several cards). Please note: this function is available only for loans with differentiated payments and not in all regions of the Russian Federation. |
| Disable " Fast payment» (for example, in case of loss of a card or phone) | Zero | After disabling the option, payments without templates to other Sberbank clients and third party organizations. To reconnect, you need to call the Sberbank Contact Center at 900. |
2 USSD commands (valid for Megafon, Beeline, Tele2 subscribers).
The format of such commands is as follows: character set – call. Essentially, this is a code typed on the telephone keyboard to perform a particular operation through the Sberbank processing center. You can find out what USSD commands exist by dialing: *900# or *900*20# – and pressing the call button on your phone.
The most popular USSD commands
| Action | Request | Notes and Explanations |
| Pay for your own mobile phone linked to the card | *900*100# Call button | 100 – amount (from 50 to 3000 rubles) |
| Pay for another person’s mobile phone (or your own, not linked to a card) | *900*9123456789*100# Call button | The function is valid if “Fast payment” is activated. 9123456789 – phone number that needs to be paid. 100 – amount |
| Show card balance | *900*01# or *900*01*1234# | 1234 – last 4 digits of the card number (if you have several cards) |
| Block a bank card | *900*03*1234*Х# | 1234 – last 4 digits of the card number that needs to be blocked X is the number corresponding to the reason for blocking: · 0 – loss of card; · 1 – card stolen; · 2 – the card was “eaten” by the ATM; · 3 – another reason. |
| Transfer to another person's card using card number | *900*11*1234*5678*1000# | 1234 – the last 4 digits of the card number from which the transfer is made. 5678 – last 4 digits of the card number to which the transfer is made. 1000 – transfer amount (no more than 100,000 rubles per day is allowed). |
| Transfer to a card to another person by phone number | *900*12*9123456789*100# | 9123456789 – phone number linked to the card to which the transfer is made. 100 – transfer amount (no more than 8,000 rubles per day). |
| Repay a loan | *900*14*123…20*2500*1234# | 123…20 – credit account number (20 digits). 2500 – payment amount. 1234 – the last 4 digits of the card number from which funds will be debited. |
FAQ
How to make a transfer if I have several cards and the recipient also has several? Where will the money come from and where will it come?
If several cards are linked to the Mobile Bank, then you can make a transfer from one specific one of them by indicating in the SMS message after the word TRANSFER separated by a space the last 4 digits of the debit card number:
TRANSFER 1234 9123456789 500
Here 1234 is the last digits of the card number, 9123456789 is the phone number of the card owner to which the transfer is being made, 500 is the transfer amount. The same procedure applies to transfers using a card number (instead of a phone number, the full card number is indicated - 16 digits).
To transfer to a specific card of the recipient (if he has several cards), you must send money using the card number. To avoid typing 16 digits of the card each time, you can assign a name to the recipient and subsequently send the transfer using the recipient’s name.
First let's learn how to assign a recipient name. To do this, send an SMS to number 900 with the text:
CALL 0000111122223333 PETYA
Here 0000111122223333 is the recipient’s card number, PETYA is the recipient’s name (it can be anything at your discretion).
There is a second option, when instead of the card number we can specify the recipient's phone number, which is linked to the desired map. To do this, send a message like this:
CALL 9123456789 PETYA
Here 9123456789 is the phone number, PETYA is the assigned name of the recipient.
The notification received from number 900 will contain the phone number or card number and the name by which this phone or card is now designated. And digital code, with which we will have to confirm the creation of a simplified template for transferring funds.
In the future, SMS commands with translation will look like this:
PETYA 500
Here 500 is the transfer amount.
As you can see, mobile banking, knowing all its capabilities. allows you to save time and makes the process of transferring money convenient.
is a convenient service for managing your bank account using SMS commands. By using mobile banking you can make transactions to pay for a mobile phone, transfer money from card to card, and also check the balance on a bank card. The number and variety of transactions that can be performed using this service are very large.
Work with Mobile bank of Sberbank carried out through a special short number 900. Sending to this number SMS messages with a certain text, the bank performs a certain operation, the parameters of which are specified in the message.
Availability of service Mobile banking necessary when working with . After all, to confirm the operation in your personal account, you need to enter a confirmation code, which you can receive by SMS message.
How to connect Sberbank Mobile Banking?
Now, when you receive a new bank card, the bank automatically connects this service to the card, to the phone number that you specified in the application form. If you received the card a long time ago, there are 2 ways to connect to the service.
The Mobile Bank service for the MIR card from Sberbank allows you to use the following functions:
- instant notification of deposits and withdrawals;
- you can request a balance and a mini-account statement with the last 5 transactions;
- pay for mobile communication services;
- transfer funds to a Sberbank client indicating a mobile phone number, not a card number;
- make a transfer using a name that you can independently assign to the recipient;
- receive information about service capabilities through the help desk by calling 900;
- replenish electronic wallets;
- repay debts on loans and credit cards;
- register in bank loyalty programs;
- receive a preliminary decision from the bank on loan offers.
How to connect Mobile Bank to the MIR card?
You can connect the service at any Sberbank ATM; to do this, you need to select the “Connect mobile bank” section in the menu, then select a tariff and, to activate the service, send an SMS message to number 900. The response SMS will explain the capabilities of the service. If you do not choose a tariff yourself, “Economy” is automatically activated.
You can connect to the service through an ATM or by contacting the Sberbank branch that is closest to the client; to do this, you need to write a corresponding application. You need to take your passport with you.
Cost of "Mobile Bank"
The service for all types of cards is activated free of charge, while MIR Social is provided with 2 months of free use of the service. In the future, the monthly fee for a social card is 30 rubles/month, for a classic card – 60 rubles/month. Under the terms of this service, notifications about transactions on current account come to your phone absolutely free.
Package "Economy"
The “Economy” package does not provide for a monthly fee for using the service, but it charges each individual request:
- information about account status – 3 rubles/request;
- data about bank cards, which are assigned to mobile phone- for free;
- information about the last 5 transactions on the card - 15 rubles / request.
Standard services of blocking, unblocking, setting the region of use of the card and transferring payments in favor of organizations are provided free of charge.
Package "Full"
The “Full” package for MIR cards provides for a mandatory monthly payment:
- for MIR Social – 30 rubles/month;
- for MIR Classic – 60 rubles/month.
The subscription fee includes the use of the following functions:
- checking card balance;
- checking information about cards assigned to a mobile phone and the services available for them;
- short statistics on the last 5 card transactions;
- card blocking/unblocking;
- establishing the region of use of the MIR card;
- transfer of payments in favor of organizations.
How to disable the “Mobile Bank” of the MIR card?
In the event that a mobile phone or card is lost or the user simply wants to disable the service, this can be done temporarily or permanently.
Temporary blocking of the service is possible using an SMS request with the text “BLOCKING SERVICES YYYY”, where YYYY is the last 4 numbers in the card number. You need to send a request to number 900. The text can be written in Latin, or you can simply indicate the service number “04”. After blocking the Mobile Bank, a corresponding SMS will be sent to the cardholder’s phone. It is important to remember that this SMS request only blocks the provision of the service, but a subscription fee will still be charged for it.
For many people, it seems difficult to connect to a mobile bank, so we have collected all the connection methods in one article. So, a mobile bank is an SMS service that provides the opportunity to receive notifications about completed transactions, pay a loan and make transfers using a mobile phone.
You can connect to this service in three ways: at a Sberbank branch, using an ATM and through a single contact center. Let's consider each of the methods in more detail.
Connection at a bank branch
You can find out the address of the nearest Sberbank branch and its opening hours on the bank’s official website. Consultant for banking products will ask you to fill out an application, you will be required to fill out:
- phone number;
- your passport details;
- and card number.
The bank guarantees the connection of the service within three days, but in most cases, the message about the start of the service comes a few hours later.
Connection via ATM
Make sure that there are no overlays on the ATM receiver that read data from the magnetic strip of the card and a hidden video camera that records the PIN code entered. Criminals install similar equipment to steal funds.
In the ATM menu, select “Connect Sberbank online and mobile banking.”
Select “connect mobile bank”.
In the next menu, you must select a tariff. We will discuss below which tariff is right for you. After choosing a tariff, pick up the card, mobile banking is connected.
Connection via contact center
Sberbank has implemented the function of connecting to a mobile bank by phone. To do this, you need to use a single number 8-800-555-55-50, in the voice menu press zero to connect to an operator.
After this, you need to tell the operator the card number, your first and last name, the phone number to which you need to connect the mobile bank, as well as the code word specified in the agreement banking services concluded upon issue of the card. If the code word is lost, the operator will ask you additional clarifying questions. After the operator verifies that the cardholder is calling, he will be able to connect to the mobile bank.
Rates
To connect to a mobile bank, you need to indicate the service tariff: full or economical. If you choose the full tariff, the bank will charge you 60 rubles monthly for Master Card Standard and Visa Classic cards and 30 rubles for Sberbank Maestro. Full tariff for Visa cards Gold and Master Card Gold are provided free of charge.
The economy rate does not include monthly fee, but for providing information about the balance debit card And credit limit For credit card, you will be charged 3 rubles one-time. And for providing a statement containing information about recent transactions, you will need to pay 15 rubles. It should be remembered that payment for the services of the economical package occurs before the provision of the service; if the balance reaches zero, you will receive a notification about insufficient funds.
If you don't receive wages, pensions or scholarships on the card, if you pay in cash in a store and do not use the card for online purchases, then this is for you optimal choice There will be an economical rate. Otherwise, you should opt for the full tariff.
How to connect the Sberbank mobile bank via the Internet yourself and is this possible, are there other connection methods - these questions are of interest to many users, and we will talk about them in more detail, give step by step instructions use and answer other questions in this article.
How can I activate it myself?
Activation occurs depending on the chosen method, most often via SMS message. To check, send a message with the word “help” to number 900. By the type of return message (possible options are “on”, “off”, “neoplata”) you can judge the status for today.
We would like to draw your attention to the fact that only bank clients who have a plastic or virtual card can connect and, accordingly, activate the service.
Connect to the service at home via computer
Unfortunately, the answer to this question is negative, since this option is currently not available. However, this is not a reason to despair - there are three more possibilities:
- personal visit to any branch;
- ATMs and terminals;
- telephone service.
If you find a service on the Internet that offers similar service- these are scammers. Don't fall for the tricks, as the consequences can be very unpleasant.
How to connect Sberbank mobile bank via phone via SMS
The answer to the question of how to connect Sberbank mobile banking via phone via SMS is also negative. But the bank’s management promises to correct this shortcoming and is considering the possibility of such a connection in the future.
Via MTS, Megafon for free
Sberbank of Russia offers its clients the opportunity to use the convenient and modern Mobile Bank service. To do this, you should go to the official banking portal download in mode online application Java to authorize the system in your mobile and install it on your device. Today this service is supported by operators such as Beeline, Megafon and MTS.
We draw the attention of users - if your device is stolen or gifted to third parties, you must first block the service (just in case) or immediately change all passwords so that an unauthorized person cannot use it. We remind you that support is available 24/7 and will tell you how to disable and/or enable the function.
Fast payment: how to check?
To be able to use the option, you must activate it after completing all necessary instructions described on the site. The operation takes only four clicks. To send a payment, you must enter command words in a text message (payment, transfer to another number/account, etc.) to number 900.
All transactions are confirmed feedback(by bank message to the phone), which can be used to judge the success of the transaction or an error. Enter Personal Area however, it is not necessary.
Connect Sberbank mobile bank via phone
This can only be done by calling hotline or contact the help desk (telephone numbers and other information are listed on the bank’s official website). The operator will ask you to answer various questions to find out:
- client’s personal data (full name and other passport data);
- bank card number;
- security question/answer specified during registration;
- last card transaction.
Please note that this method is only suitable for those who indicated their phone number during registration; if this was not done on time, you will have to visit the branch where you received the card and write an application.
What is the price?
The choice of tariff occurs at the time of registration (you can set an economical or paid tariff). On average, the cost is from 30 to 60 rubles per month. Connecting or disconnecting the service is free of charge. You should know that the “Economy” tariff comes with minimal package services, and the “paid” one is equipped great opportunities in terms of functions.
Registration
To register at a bank branch, you will need a passport and any bank card (salary, credit, etc.). You will be asked to complete and sign an application and user agreement. Activation may take 1-3 days.
To connect through an ATM, you only need a payment document (card), knowledge of passwords, follow the instructions and step by step perform several simple steps:
- insert the card into the card reader;
- Enter a code;
- select a service;
- click connect.
It is also possible to detailed information check with the operators.