AgitoSun , 04/24/2018

scammers

90% of all ads are posted by scammers who place non-existent properties and rip off people's money. Divorce scheme: you call on the ad, they tell you that the ad is still relevant and matches the description, then they say that to view it, you must first drive to their office, conclude an agreement and pay money (from 7000₽ to 15000₽ everything is different) and only after that they will show the apartment and select more options, and will work with you until the full settlement, but only now no one is going to show and select, of course, because the contract states that the company provides information Services. Therefore, you are left without money and without an apartment, and the developers of this service do nothing to fix it!!!

Developer response , 25.06.2019

Good afternoon
Click on the "Report" button to help us review the ad faster. If violations are detected, we apply sanctions up to blocking the account.

Sincerely,
Evgenia,
Team CIAN

Installed in vain, 09/22/2017

Yes(

It's beautiful from the outside, but the realtors inside don't match the prices or the pictures.

Developer response , 25.10.2017

Good afternoon.
We do our best to publish only current offers. Leave complaints on ads using the "Complain" button.

Good luck with your transactions on Cyan!
Diana,
Customer Relations Department.

Bushmaks , 04/18/2018

No moderation

A lot of scammers!

Developer response , 20.04.2018

Good afternoon
We strictly monitor the publication of ads on the site. If you think that any ad is unreliable, please let us know as soon as possible. Click on the Complain button.

Have a nice day!
Diana,
Team CIAN

Flaws:

• Feedback not working
• the site does not indicate the exact distance to the metro, at least two times underestimate the travel time.

I have read negative reviews on this site. For some reason, it seems to me that CIAN is not an agency, as the title says, but more of a kind of extensive database where representatives of different ANs hang out.

Let's start with what can be improved:

• A lot of similar ads at different prices (the same apartment can be rented at different prices from different NA)
• Feedback does not work with the site administration at all, no matter how many comments I leave on the site, no matter how much I complain about unscrupulous agents, not a single comment, not a single assessment or any action occurs.
• It is impossible to find direct owners, all agents. Only once I came across the owner, who persuaded her mother to act as an agent - it turned out that three 100% of the amount - only to them. At what they hid this fact until the last.
• Agents deliberately downplay the distance to the subway. If in reality it takes 15 minutes to get home from the metro, then they write that 8 minutes. If there is more than 25 minutes, then they write that the availability is 15 minutes. Just from experience, no matter how much I shoot, the accessibility to the metro doubles if you check with the Yandex map or go on foot.

Now for the benefits:

• It is possible to drive in all the parameters that you need, from the price to the availability of a TV and accessibility to the metro (NOT FACT that there will be a correct distance in minutes).
• there are also decent, decent agents with whom you can actually negotiate a price reduction, and find out in advance whether the owner is adequate ...
• And yes, most of the time Lately it is on Cyan that you can already find agent commissions below 100% (in 2010-2013, this was everyday and the norm, now, during the crisis, agents are already working with 20%)

A bit of my history of working with this site, so as not to be unfounded

• In 2011 - we shot a three-ruble note on Kantemirovskaya for the first time through this site. The transaction amount on the site is 45+45+20. Distance to the metro on site - 12 minutes. In reality: the hostess, knowing that we were not Russians, raised the amount to 48 thousand during the viewing (okay, we urgently needed it, we agreed), the distance to the metro was 18 minutes on foot. The agent - a pleasant young man did nothing to reason with the hostess in terms of payment, but he made us a bonus himself - he took not 20, but 8 thousand.
• In 2013 - the children arrived, and the school - on Leninsky Prospekt, I had to look for an apartment, a kopeck piece, preferably not far from the school. We found a cool ad, which indicated the address next to our school, however, the ad was only for Slavs with children. At first, the agent did not agree to work with us at all. Only in the second week of calls he broke down himself and persuaded the owners to look at us. On the site, the time to the metro is 8 minutes, the amount is 40 + 40 + 20. The owners turned out to be very polite, decent Muscovites. In reality, the time to the metro and the amount and photo corresponded.
• In 2015, the owners sold their apartment, we had to search again through the cyan. Since the child visits the short track at Tekstilshchiki, I had to look there. Time to the subway on the site - 7 minutes, in reality - 12-14 minutes. The hosts are again decent and nice people.

All three times there were three different agents from different NA. And every time we were satisfied with the results of their work. The owners with whom the agents set us up are decent, adequate and hospitable people with whom we keep in touch all the time.

Advantages:

• big base

Flaws:

• Only agents post ads, there are no owners.

Details

Filmed through this service one-room apartment. Set the required parameters. Server issued a large number of options. After studying, I settled on several apartments. Started calling them. During the call, I realized that all the apartments listed on the site for rent are rented through agencies. And the site itself is just a shell for placing ads. At the same time, there is no guarantee that you will not run into an unreliable agent.

To my great regret, I had to resort to the services of this site at my own peril and risk. Having decided on a meeting with an agent, I went to view the apartment. Photos and conditions and description corresponded to the ad. The only drawback is that the apartment cannot be rented from the owner. In fact, the agent did nothing to find a client.

After the transaction was concluded, the agent demanded to pay a commission of 100 of the amount. To my convictions that he did not help me in any way in the search would not have been successful if it were not for bona fide owner apartments. Which persuaded the agent to take a commission of 50%.

I am sure that many of you looking for an apartment in Moscow at least once heard about the site Cyan. And the most different: that in Cian you can find an apartment cheaply and without intermediaries, or vice versa, that there are a lot of scammers in Cian and you should not even try to look for an apartment through it.

According to Yandex statistics, every month about 25,000 Moscow users search for Cyan's website on the Internet. So, what kind of “beast” is Cyan and, most importantly, how can it be useful to you when looking for housing in the capital for you. I must say right away that the Cyan site has nothing to do with poisonous cyan gas, Cyan is an abbreviation that stands for Central information Agency real estate. The territorial coverage of the site is quite large, it contains ads for real estate not only in Moscow and the region, but throughout Russia. The Qian Ru website was created as an affiliate program for the exchange of information about apartments between realtors. Therefore, it is quite difficult to meet a direct owner in Tsian (I would even say, it is almost impossible). And there are reasons for this. The thing is that placing ads on Cyan is paid, the minimum amount to replenish the wallet is 10,000 rubles. You probably guessed that no owner would spend that kind of money on accommodation because of one apartment. Another thing is agents that work with several objects at the same time. This is only to their advantage, since the agent's commission from the delivery of one piece of real estate (apartment, room) more than covers their expenses for accommodation in Qi'an.

Please note that the site is located only at: cian.ru, no other sites are related to Cian. The pros and cons of working with the Tsian.ru website are analyzed below.

Types of services provided by the site cian.ru

To buy an apartment

• 1-room
• 2-room
• 3-room
• Free layout
• Studio apartments
• Rooms in the apartment

To rent an apartment

• 1-room
• 2-room
• 3-room
• Studio apartments
• Rooms in the apartment

Rent daily

• Daily rate apartments
• Cottages for a day
• Rooms for a day
• Hostels

New buildings

• LCD catalog
• Handed over new buildings
• New buildings under construction

country estate

• To buy a house
• Buy townhouse
• Buy a plot
• Rent a house for a long time

commercial real estate

• Buy warehouse
• Buy a garage
• Buy an office
• Rent an office
• Rent a room
• Rent retail space

Benefits of working with the site Cian.ru

1. The most complete and "fresh" database. Tsian contains about 200,000 offers for renting and selling real estate in Moscow and 150,000 in the Moscow region. Other sites either copy the base from Cyan, or try to breed for money without guaranteeing any result. At the same time, the number of offers allows you to rent an apartment in a couple of days, or even in a day.

2. Free site when viewing objects (contacts). On the Cyan website, only those users who place ads pay, viewing contacts of apartments of interest to you is absolutely free. This can also be considered an advantage, because not all sites are willing to disclose the phone numbers of owners or agents for free. For example, the Wiener real estate database works only on a paid basis. To see this base, you need to buy a certain tariff, and its cost is sometimes unaffordable even for agents.

3. The quality of the site. When working with Cyan, your risks are minimal. Promotion launched on website: We work honestly". The purpose of the campaign: to identify agents who post unscrupulous information about apartments and "expel" them from the site. If fraud is detected, the site administration has the right to warn the agent, and next time block his account, regardless of the balance Money On account. I think few, when deciding to cheat, will want to lose their own money. And by the way, any user can leave a review on the site, complaining about bad faith on the part of the agent.

4. The relevance of housing prices. Working with Cyan, you will always be aware of real estate prices (purchase/rent). For example, after subscribing to the Cyan website, I noticed that in the advertisements for renting an apartment published in newspapers, housing prices are sometimes too high. Knowledge of the real estate market in the capital and its prices will allow you not to be deceived.

Cons of working with the site Cian.ru

1. Inconvenient navigation. To be honest, to find the rules effective work with the site (and there are, it turns out), it took me several months. And then I came across them quite by accident. My opinion: site navigation leaves much to be desired. The user who first comes to the site becomes a hostage of the situation: the site does not provide information in an accessible form about who this site is for and on what principle it works. As a result, a person has even more questions. This is exactly the feeling I had when I first worked with Cyan. In fact, there are rules on the site that can really make your search more comfortable and efficient. But, unfortunately, not everyone knows about it.

2. Fraud not ruled out. Like any Internet resource, Cyan cannot give a 100% guarantee that using the information from the site, you will not be deceived. Often there are cases when agents, trying to lure clients, put up a photo of a completely different apartment, more well-groomed and clean, instead of what it really is. If the apartment is exhibited without a photo at all, then the chances that the option will turn out to be good are 50/50. In any case, it is necessary to be vigilant, even when working with Cyan.

3. The need to pay a commission to agents. The site itself writes in the terms of use that “agents can sometimes charge a fee for their services,” but try it, find options on the site without a commission. I think that your search will end in complete failure, because there are simply no such ads. Thus, when referring to the database of the Cyan website, be prepared to pay for the services of a realtor in the event of a contract of employment (the commission ranges from 30 to 100%). But in general, for Moscow, this is a normal trend, with the presence of an agent's commission now it is difficult to surprise anyone.

4. Rapid loss of relevance of information. During the day, on the Cian.ru website, agents place a huge number of ads for renting housing. Unfortunately, nice apartments and rooms, neatly furnished and in a clean area, are selling like hot cakes. While you are just dialing the agent's number with the desire to arrange a meeting, someone is already signing an employment contract for this apartment. And this is normal, since the demand for housing in the capital is this moment far exceeds the offer. So, be prepared that you will have to fight for a good apartment.