Hi all! Apple is completely screwed. The main thing is that you want to give them money, but they refuse and don’t take it! It’s a joke, of course, but what else can you think when you’re ready to quickly and decisively buy an application on your iPhone, you enter your card details, and in response you constantly receive an error “ Invalid method payment"?

The most obvious and simple action after such a surprise would be to give up on everything and refuse to buy the content. But! This is not our method. The purchase must be completed and the problem must be resolved. How to deal with the fact that iTunes Store, App Store, iCloud and other Apple services are rejecting your payment method? I have a couple of proven methods... Now I’ll tell you everything, let’s go! :)

So, the main error text looks like this:

Invalid payment method.

However, there is also a secondary one, and it is also very important. Basically, the explanation for the error can be of two types:

1. Your credit card is not accepted. Please enter valid credit card information.
2. An unknown error has occurred.

Well, let's find out...

Your payment method is not accepted

The most common case: you enter data credit card(which is absolutely “normal” and works without any problems), and the iTunes Store or App Store refuses to accept them.

Why is this happening?

There is one more important point.

Apple is a serious company, and it requires that the card holder and the Apple ID account holder be the same person.

That is, if you link another person’s card to your account, then either immediately (rarely) or after some time (often), iOS may give you the “Invalid payment method” error.

Things to check:

1. Does the card really belong to you? :)
2. Apple ID account information.

A little more detail about the second point: if the account was initially registered as a “bummer” and half of the data was entered from the series “I am Vasya Pupkin living in the country of Unicorns,” then the system will consider the card owner and the Apple ID owner to be completely different people.

Open your account management page (here is the link) and adjust your information if necessary.

Invalid payment method - an unknown error occurred

If you think about it, “Unknown Error” is just a brilliant description of the problem. What happened to Apple and why doesn’t it like the payment method? Unclear…

But even in this case, there is something you can do:

1. Check everything that is written above. Perhaps the whole problem is in the card or account.
2. . Have you noticed that services are unstable? It's worth trying to add a payment method a little later.

There is another option, which, in my opinion, is the most logical. . Perhaps, with live communication with the operator, it will be much easier for you to “get to the bottom” of the truth and find out what they mean by an unknown error?!

I absolutely welcome everyone! “Payment confirmation required” is perhaps one of the most annoying errors you can encounter when using the App Store. After all, it blocks absolutely any actions with the application store - it comes to the point that you cannot download or update even free programs and games.

Although, it would seem, if you don’t have to pay for the application, then what does this have to do with any information about payment? I want to download free program!!! Guys from Apple, how are you, haven’t you overdone anything? However, no matter what you ask them, there will still be no answer. Therefore, let's figure out all this mess on our own. Let's go!

So here is the full text of the error:

Confirmation required. To view your payment details, click Continue and sign in.

Based on this, we can only draw one conclusion - they want us to confirm the payment method (bank card, SIM card) for our Apple ID account with which we will make purchases. In short, they want money. But why is this required even when downloading free applications?

The thing is that if you encounter the error “Confirmation of payment is required. To view information...", then there is a debt on your account. This may be unpaid:

• Paid application.
• Subscription.

And thus, until the debt is repaid, all transactions with the App Store will be unavailable for your Apple ID. So what should we do with all this now?

First of all, to prevent further write-offs of money, you must:

By the way, here, in your account information, you should look at the “Purchase History” section and see if you owe anything (the “Total Payable” line)?

They checked everything, canceled it, and don’t owe anyone anything? You can start using the App Store fully! However, if there is still a debt and Apple continues to insist on confirming the payment method, then we have three options:

1. Top up the balance of the means of payment and still do what is asked of us - pay.
2. Forget about your Apple ID account and create a new one. Do not top up the card linked to the old account - the money will be debited automatically.

If your choice is to pay, then later you can try to return these funds (do not delay resolving this issue!). I have a comment to which people write that this operation is quite real.

True, for this you will have to talk to him a little. But, in my opinion, a saved Apple ID account and the absence of any debt on it is worth spending some time on the proceedings.

P.S. Like it and get +23% luck during a call with an Apple operator! Do you think it's a joke? Nothing like that - it really works. Let's check! :)

P.S.S. And of course, write in the comments your stories, questions and results of dealing with the error “confirmation of payment information is required” - your experience can be useful to many!

Both when downloading free and when purchasing paid content in App store Store users of Apple devices are faced with the error “There is a problem with payment for a previous purchase.” It may also be accompanied by a recommendation to update your payment method. What to do in this situation and how to remove it, we will understand further.

Reasons for the error with payment for a previous purchase from Apple

The situation is quite straightforward; it occurs when a user tries to purchase a paid application or subscription in a store, but the payment was never made. As a result of this, the user received the “product”, because The App Store allows you to pay for your purchase on your next order. But the next time you try to download even free software from the Apple store, the system notifies you of an error because you have unpaid bills. Therefore, the reasons that payment previous purchase did not materialize, maybe two:

1. On your balance bank card there weren't enough funds. This happens to anyone who has several cards and is not aware of exact amount, which is on the balance sheet. The card owner could simply forget that the day before he had made purchases of gifts for his loved ones for the last holiday and the funds on the card were much less than he expected.
2. The payment failed due to the expiration of the card's service life. This can be easily checked at back side cards. Each card is equipped with this data, they are located below the card number.

We determine the purchase with which there was a problem with payment

To fix the problem “There is a problem with payment for a previous purchase,” you need to determine what you bought last time by reviewing your purchase history. To do this, you can use the iTunes application installed on your computer.

1. Open the program and click on the “Account” item in the menu.
2. Click Sign In and enter your Apple ID credentials.
3. Next, click on the “Account” menu item and select “View”.
4. Open the "Purchase History" item and click "See All".
5. In the next window, you can view the programs that you have downloaded from the App Store for the entire time you have been using your Apple device.

How to view app download history on iPhone

You can view the history via iPhone or iPad, for this:

Update payment information on your Apple device

We fix the problem “There is a problem with paying for a previous purchase” with a bank card. If your card has expired, go to the bank and exchange it for a new one; some banks will require you to write an application to update the card. Receipt procedure new card usually takes no more than two weeks. The funds that were on the old card will remain in your account. Top up your card for further purchases. And make payment for your debt at the Apple store. Now you need to update your ID information. Before you do this, make sure:

• That your personal data matches the data of the bank you use for payment.
• The account from which the payment is made is not blocked and is solvent.
• To change the payment method for purchases in the App Store and iTunes, you must pay all outstanding purchases, after which you can change the card.

Open your iPhone or iPad:

How to prevent purchases on iTunes

If you don't want to end up in a similar situation in the future, prevent accidental purchases or unintentional renewals of paid subscriptions by using a special restriction. For this:

To completely refuse to make further purchases in Apple services, delete all payment data from the device and the problem with paying for previous purchases will be solved once and for all.

Apple is actively introducing into its applications and software protection against piracy and promotes to the masses the idea that any content should be paid for if the author wants it. Therefore, regardless of whether you support this idea or not, you will have to pay for applications, music and other files through special Apple services. You can do this either from a phone or tablet, or from a laptop using special applications, having previously linked a bank card to your account.

When do you need to change your payment details?

If you have linked a bank card to your Apple ID, this does not mean that in the future you will not be able to change it to another one. There are times when changes to payment details are simply necessary, and Apple company understands this. For example, if you got a new card or, in order to save money, you want to stop making purchases in online stores, then you can remove the card number from the payment methods and not add a new one. And also if you moved to another country, you must add a card issued by the bank of the country in which you are located. Otherwise, you won't be able to make purchases in Apple apps.

How to change your payment method

When changing your information through any Apple service, it is worth remembering that you are using a single account for all applications, that is, adding new way payment, for example, through the App Store settings, you will change the payment details for iTunes, Apple ID and other services.

Changing the card via iPhone, iPad or iPod touch

If it is more convenient for you to change the card through your iPhone, iPad or iPod touch, then follow these steps:

1. Open the Settings app.
2. Go to iTunes and App Store.
3. Click on your unique Apple ID.
4. In the window that opens, select the “View Apple ID” section.
5. Open the "Payment Information" section.
6. In the “Payment methods” section, select the method that suits you best and enter the details.
7. If you do not want to buy anything or want to unlink all added cards from your account, then select the “No” option.

Changing the payment method via PC with Mac Os and Windows

The following instructions are suitable for Macbook users with Mac OS and users of computers from other companies with operating system Windows:

1. Launch the iTunes application.
2. Expand the “Account” menu and go to the “View” section.
3. Go to the "Store" section.
4. Click the "Edit" button in the "Overview Apple ID" section.
5. Select a more suitable payment method and enter the details. If you are a member of the program Family Sharing", then only the group creator has access to these settings.
6. Click the “No” button if you want to remove all previously added payment methods.

After adding a new card, some of the funds on it may be frozen for a short period. This process is necessary to update personal information in your account.

Video: How to change the payment method in your Apple ID account

Possible problems when changing payment methods

If, during the process of adding a new payment method, you are prohibited from adding a certain card and asked to choose another option, then this means that you are trying to add a card number that is banned or unsupported in your country. Change your country or region through your Apple ID settings or use a card from a different bank.

In the “Payment Methods” section, the “No” option may disappear, which means that you do not want to add any payment details. This may happen for some reasons:

• on payment account your account is in arrears or is past due. Pay off all loans and check which payments you may have left unpaid;
• you can use the automatic monthly payment for services. Cancel all subscriptions until the “No” option appears;
• if you are using the iTunes or App Store service for the first time, you must first select one of the payment methods, and only then refuse the others by selecting “No”;
• If you are one of the members of the Family Sharing program, then only the group creator has access to the “No” option, as well as to other payment options.

The first time you sign in to your Apple ID, you'll be required to select at least one payment method. Immediately after authorization is completed, you will be given the opportunity to change payment information or delete data entered earlier by selecting the “No” option in payment methods. But remember that editing payment details is only available if there are no debts or overdue payments, and only to the creator of the family access group.

Can't make a purchase on Google Play because your payment was declined or not being processed? Follow the steps below.

Use another payment method

If there is a problem with one payment method, try using another.

Troubleshoot problems with your bank card

You may see one of these messages:

• "The payment cannot be processed: there are insufficient funds on the card."
• "The transaction could not be completed. Please use another payment method."
• "Transaction failed."
• "Unable to complete transaction: card has expired."
• "Update this bank card or use another one."

To resolve these issues, follow the steps below.

Now when using credit or debit card online, your bank can request Strong Customer Authentication (SCA) (that is, send you an access code via SMS or email, ask a security question, or redirect to the bank's website).

The PSD2 directive was introduced to provide more reliable protection online payments. It is not Google that requires strong customer authentication, but the bank that issues your card. For any questions, please contact the issuing bank (the telephone number should be indicated on the back of the card). If you are having trouble making purchases on Google Play, you can try