Parents of children studying at school must pay for school meals. Top up school card You can purchase food through Sberbank either without leaving your home or by visiting a branch in person. The convenience of using the service is determined by the fact that Sberbank has entered the details of the service “Payment for meals for schoolchildren” by region. That is, you do not have to additionally enter the TIN or current account of the organization that accepts money transfers.
Topping up a student's card through Sberbank Online is possible after logging into your personal account. The translation instructions look like this:
- On the main page of the service, go to the “Payments and Transfers” tab.
- Here are groups of requests for the subject of payment. Accordingly, it is necessary to choose one that includes types of educational institutions (higher, secondary and special cycle).
- A list of the most popular queries will open, including “Payment for schoolchildren’s meals.” The available region will be indicated next to it.
Important! When registering and logging into Sberbank Online, the payer's region is automatically selected. If necessary, it can be changed manually.
You can transfer money only after the transaction is confirmed. To do this you must wait secret code from SMS.
The transaction is completed.
There is another way to use your personal account for this purpose.
- When you log into your personal account, all cards with which you can make banking transactions will be displayed on the main screen.
- Next to the amount you can see a drop-down list. In it you should select the “Pay” button. A service search field will open. Here you should enter “School Meals”.
- After the page reloads, select the service that appears and enter all the data as shown in the instructions above.
You can pay non-cash with your student card using mobile application. Unlike the main online method, the application has a slightly different procedure.
- You must log into the application - this can be done using either a login or a PIN code.
- Go to the payments tab.
- Select the “Other” subcategory.
- In the search section we enter “School meals”.
- Select the desired supplier from the list and activate the payment procedure.
- The input fields are identical to those located in the main personal account.
The difference in using the app is that you do not have to enter a verification code when completing the transaction.
You can also top up your child’s nutrition card through Sberbank terminals and ATMs remote from the branch.
When payment is made in cash, the difference between the amount paid and the amount indicated on the receipt will be transferred to the phone number. The system will prompt you to enter the number until you enter the basic payment details.
When paying through a terminal, a commission of 1% of the payment amount will be charged, so this must be provided for.
At a bank branch
Pay single map Student meals are available at a bank branch. For this you will need a receipt and a passport. They should be handed over to the operator, then the amount to be paid should be paid and a receipt marked with payment should be received.
Thus, all services from Sberbank are suitable for replenishing a school meal card.
Important! To use, select one ID that suits you and link it to the child’s personal account through the person responsible for “Passage and Meals” at school, college or kindergarten.
Muscovite card - issued free of charge on the mos.ru portal or in the “My Documents” center. Information on registration can be found.
The Moskvyonok service card is issued free of charge to parents in kindergarten or to the children themselves at school or college. If you decide to use the Muscovite Card or other identifiers, do not forget to link them to your child’s personal account with the employee responsible for the “Passage and Meals” system in your educational organization.
Important! The bank account of the Muscovite Card, as well as the number printed on its surface or other Moskvyonka identifier, are not the child’s personal account number.
Since September 2015, SMS messages have been replaced by push notifications of the Moscow State Services mobile application.
● Fill out the application and indicate your mobile phone number, which will be linked to the child’s personal account in the “Passage and Meals” system. The application may indicate several children and their representatives who will receive information about attendance and nutrition;
● Only the parent or other legal representative of the child can activate the service. If it is necessary that someone else, for example, a grandmother or nanny, can receive information about the child’s visits and nutrition, the parent must indicate this person in the application for connecting to the information service or add him to the number of representatives on the mos.ru portal. You can read how to do this in the instructions;
● If you want to check your child’s attendance and nutrition using the mos.ru portal or the Moscow State Services mobile application, indicate in your personal account the same mobile phone number as in the application for connecting to the information service.
If you are a new user, then after registering on the mos.ru portal or in the Moscow State Services mobile application, you will receive two confirmation SMS messages. Next, you can set up an alert using push notifications of the Moscow State Services mobile application or by email.
Email is not indicated in the notification application. To receive notifications by e-mail, enter your e-mail in your account with the mobile phone number that is linked to the child’s personal account. You can enter data in your personal account on the mos.ru portal in the “My data” tab or in the “Profile” section of the “Moscow State Services” mobile application.
After your parent (legal representative) submits a request to provide you with a power of attorney to gain access to information, you will receive an invitation in your personal account on the mos.ru portal, in the “Notification Center” -> “Messages” section.
Accept the invitation and you will get access to the “Visiting and Meals” page of the “View information about visiting and meals at school, kindergarten, college” service of the mos.ru portal and the “Moscow State Services” mobile application, as well as the ability to independently set up notifications about passage and child nutrition in an educational organization.
Select the type of ID you are interested in from the menu. The section will display information about it and the website of the manufacturer (supplier), which has been tested and received a conclusion on the possibility of using the identifier in the “Passage and Food” system. Go to the manufacturer's (supplier's) website and place an order.
After receiving the ID, you need to link it to the personal account of the employee responsible for “Passage and Meals” in your educational organization.
Access may be granted if the authorized person:
1. Registered on the mos.ru portal;
2. Over 18 years old;
3. Indicated and confirmed in his personal account his mobile phone number/SNILS and short passport data (series, number).
If the authorized person is not registered on the mos.ru portal, you can grant the right to accompany the child to the preschool group by submitting an application.
After accepting the invitation, the authorized person will have access to the “Visit and Meals” page of the “View information about visits and meals at school, kindergarten, college” service of the mos.ru portal and the “Moscow State Services” mobile application.
After registering an electronic power of attorney on the mos.ru portal, the authorized person must:
1. Contact the employee responsible for “Passage and food” in the kindergarten. You need to have a passport and a Muscovite Card or other identifier with you (if the Moskvyonok service card is not required) to register it;
2. Sign an application for access to the building of the educational organization and receive a Moskvyonok service card or register your ID.
Please note that parents (other representatives) can receive up to four Moskvyonok service cards for all representatives of their children (unless otherwise provided by the educational organization). If you need more cards, you must apply for a Muscovite Card or purchase an identifier yourself.
You can find out more about how to grant the right to accompany a child to a preschool group in the instructions.
After your parent (legal representative) submits a request to provide you with an electronic power of attorney, you will receive an invitation in your personal account on the mos.ru portal, in the “Notification Center” -> “Messages” section.
After accepting the invitation, you will have access to the “Visiting and Meals” page of the mos.ru portal service and the Moscow State Services mobile application, as well as the ability to set up notifications yourself.
After registering an electronic power of attorney on the mos.ru portal, when you first visit kindergarten you need to:
Have a passport and a Muscovite Card or other identifier (if the Moskvyonok service card is not required) to register it;
The choice of a comprehensive diet and a separate dish can be made based on data on its composition, nutritional and energy value.
Information about calorie content and the amount of nutrients is in the table with a list of diets and individual dishes in the “Composition” column and is filled out by the catering supplier of your educational organization. 41 What reports on child attendance and nutrition do Moskvyonka services provide for parents?
By activating the information service, you can set up to receive summary reports on your child’s attendance and nutrition in an educational organization, which can be received in the form of push notifications of the Moscow State Services mobile application and/or messages to an email address.
Daily reports reflect:
- time spent in an educational organization with information about the time of entry and exit from it;
- amount of replenishments per day;
- current balance of the child’s personal account;
- information about the food provided.
The weekly reports reflect:
- time spent in an educational organization with information about the time of entry and exit from it by day during the week;
- personal account balance at the beginning of the week;
- amount and number of deposits per week;
- balance of funds in the personal account at the end of the week;
- total amount weekly expenses;
- information about the meals provided by day during the week.
You can set up receiving summary reports:
- Using the mos.ru portal. On the “Visiting and Dining” page, in the Settings → Notifications → Event Types tab;
- In the mobile application “Moscow State Services”. To do this, select your child and click on the “Settings” icon in the upper right corner.
It is important for every parent to keep control over the spending of pocket money, which is given to children regularly. You can give your child money in cash and keep track of spending using receipts. An alternative option is to design a card attached to the phone number of the student’s mother or father. This measure allows you to stay informed about the movement of funds. In some Russian cities, a payment system has been created that involves the use of plastic instruments.
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What is the Moskvenok map
The Moskvenok system was developed with the aim of gaining access to electronic services Moscow for schoolchildren and their parents. This is also the key to enter the educational institution. After replenishing the carrier, you can pay in the canteen, choose the most suitable food products, and also teach your child to manage their finances independently. Available for moms and dads various ways informing about events in school life.
The Moscow government began to implement the “Passage and Food” project as one of the areas of the “Information City” program. The system is used in a number of schools, lyceums, kindergartens and colleges in the city. It combines several services for the convenience of students and their parents.
These include:
- access to the educational institution using a key for the safety of schoolchildren;
- receiving food in the canteen;
- replenishment and payment using non-cash transactions;
- receiving information from parents about the time their children visited the institution and debiting funds.
Important! Using the Moskvenok card, you can not only remotely make a payment for food provision, but also create a list containing prohibited foods and manage the list of hot dishes. There is also an option to add trusted persons who have the right to receive information about school events in the child’s life.
The payment instrument is selected from the following options:
- Cards (social or service).
- Bracelets.
- Key rings.
The functionality of these items is similar: access to school, cashless payment for meals. The system is already used by more than 3500 educational institutions. This number includes 90% of Moscow schools and 70% of kindergartens.
How to top up your card
To pay for meals, it is necessary to promptly replenish the student’s personal account attached to the Moskvenok cards. You can find it on the official website of the mayor and government or through the mobile service of the State Services.
A personal account (PA) is considered a digital combination in the form individual number assigned to the child to pay for meals. A plastic card Moskvenok is not banking product, and drugs and details are completely different concepts.
Among available ways replenishment:
- terminals or VTB ATMs, MKB, Qiwi and Sberbank;
- mobile applications of Qiwi, VTB, Savings Bank, State Services;
- Qiwi virtual wallet.
The user should simply use the option that is convenient for him to deposit cash.
Through Sberbank Online
Registered customers can pay using online banking 24 hours a day. To replenish you need to perform several steps:
- Go to the Sberbank Online website and log in.
- In the second step, confirm that it is you who are going to open your personal account using the SMS code. After that, click the green “Confirm” button.
- Migrate from home page to the payment point.
- Click on the search field and use the keyboard to type “School Meal Payment”. And move on. Type the phrase exactly, as typing even one character incorrectly will result in incorrect payee sorting results.
- A section will appear below that you need to click on. If the company you are looking for is not found, make sure that Moscow is selected in the region. If the definition is incorrect, change the locality manually.
- Now indicate the card from which the transfer is made, as well as the child’s personal account. You can check the personal identification number with the school staff responsible for the project.
- The final step is confirmation of the write-off. To agree, enter the password sent via SMS.
- Insert the plastic media with the magnetic side down and enter the four-digit PIN code. If depositing without a card, skip this step.
- In the lower left corner, go to the payments section.
- Choose a convenient payment method - card or cash.
- In the payee categories you need to find “Education”.
- Click on the “Schools, universities, colleges” button.
- Open the link to pay for school meals.
- At the seventh stage, the personal identification number of the Moskvenok electronic card is indicated.
- Carefully review all details of the payment document and continue the transaction.
- Now you need to dial the amount required for transfer.
- After pressing the “Submit” button, the payment will be received on the instrument within a couple of minutes.
- Sign in to your account using the five-digit password you previously set. The interface is different for different cell phone models, but the sequence of actions is the same everywhere. When you first use it, you need to identify yourself using the login used for Internet banking via a PC, and then come up with a five-digit combination.
- Above the list of accounts and cards, a payments section will be displayed, where you should go to withdraw money.
- In the search box, type exactly the sentence “Payment for school meals.” Be careful, because even one wrong letter will cause a crash when displaying the results.
- Click on the search button. The correct option will appear after refreshing the page.
- Click on the link that appears, then determine the debit account and the child’s personal account. Personal account numbers are confirmed with the responsible employees of the educational institution.
- Please check the entered information carefully and proceed to the next step.
- In the “Amount” column, enter the amount of money transferred to electronic card Moskvenok. The output value can start with any number. Next, press the “Continue” button.
- The last step is to confirm the transfer.
- Moscow VTB.
- Credit Bank of Moscow (MCB).
- Kiwi.
- State Services Portal.
Crediting to plastic will happen instantly.
Through terminals and ATMs
Parents have the right to use alternative methods of depositing funds, such as self-service machines.
In this case, you should use a different algorithm of actions:
Via mobile application
Transferring money using the Sberbank Online mobile utility is even more convenient, since access to accounts is always at hand. To transfer, follow a series of steps:
If in any doubt, it is better to double-check the details of the payment document. Only then agree to the write-off.
Other replenishment methods
Users of the Moskvenok system have other options for depositing money onto media. The partners are:
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The following types of payments are available to users of VTB Bank products:
- cash and non-cash via terminal;
- card using the bank's mobile applications and BM mobile Wallet.
Consumers of MKB services are offered payment using ATMs in cash or by card. Owners of Qiwi virtual wallets can top up Moskvenok electronic plastic directly from payment system. Through the Moscow State Services, funds are withdrawn using a mobile application from a cell phone account. Another option is to use Qiwi terminals for money transfers.
What to do if the money has not arrived on the card
There are rarely any glitches during the replenishment process. When the payment has been made, but the Moskvenok card balance has not changed, you need to contact:
- To the contact service of the bank or payment system with a description of the problem. For Sberbank this number is 88005555550. It is worth preparing the code information and information from the receipt in advance. Additionally, the data is clarified through branches of credit institutions.
- To service hotline Moskvenok systems 84955395555.
To avoid complications when filing a payment claim, be sure to save all receipts. In the event that a child forgets or loses a plastic carrier, a new map, the balance of which remains the same.
You can top up your personal account with cash or a bank card:
- on the portal website. To do this, go to the section “Services” → “Education” → “Secondary general”. Further - ;
- using payment terminals of Sberbank, Moscow Credit Bank and QIWI;
- through Sberbank online or QIWI wallet;
- in mobile applications of VTB Bank of Moscow, QIWI, Sberbank, .
Please note that if your child uses a student or Muscovite social card, the bank account to which this map, and its number indicated on the front side are not a personal account number. Regardless of which Moskvyonka media you use, you need to top up your personal account using the methods indicated above.
You can read how to find out your personal account number in.
A complete list of replenishment methods, as well as detailed instructions each of them can be viewed on the Moskvyonok service website, in the section.
2. How to activate the information service?
- Only the parent or other legal representative of the child can activate the service. If it is necessary that someone else, such as a grandmother or nanny, can receive information about the child’s attendance and nutrition, the parent must indicate this person in the application for connecting to the information service or add him to the number of representatives on the website portal. You can read about how to do this in;
- Fill out the application and indicate your mobile phone number, which will be linked to the child’s personal account. In the application, you can indicate both several representatives of one child who will receive information about his visit and nutrition, and several of your children;
If you want to check your child’s attendance and nutrition using the website portal or mobile application, indicate in your personal account the same mobile phone number as in the application for connecting the information service.
After the application for connecting the information service is processed and the phone number is linked to your personal account, you can set up notifications via You can receive push notifications only if you have the Moscow State Services mobile application installed.">push And Email is not indicated in the notification application. To receive notifications by e-mail, enter your email address in your personal account on the website portal in the “My Data” tab or in the “Moscow State Services” mobile application, in the “Profile” section.">e-mail.
After the child’s personal account is linked to your mobile phone number and personal account on the website portal, on the “Visiting and Meals” page you can:
- check the child’s attendance and meals at school and college;
- check who brought or picked up the child from kindergarten and when;
- choose hot lunches for your child in the school canteen and limit his purchases at the buffet;
- check transaction history and balance personal account child;
- set up the reports that you would like to receive: about a child’s visit, his purchases, replenishment of his personal account, reaching the minimum account balance and reports or including all events for the day or week;
- set up notifications via push and e-mail.
In the “My child is at school” section you can:
- check the child’s attendance and nutrition at school and college;
- check who brought and picked up the child from kindergarten and when;
- set up notifications via push and/or e-mail;
- set up the reports you would like to receive: about your child’s visit, his purchases, replenishment of his personal account, reaching the minimum account balance, and reports that include all events for the day or week.
3. How to set up auto-replenishment of your personal account?
Autopayment is a service that allows you to top up your child’s personal account in information system"Passage and meals." Replenishment is carried out automatically on the same day after 17.00 when the minimum amount of funds in the account is reached, which you set in advance.
To activate the auto payment service:
- Go to page. Select a child from the Recommended list and click the Enable button. You can also enable autopayment after replenishing your child’s personal account on the payment result page by clicking on the “Enable autopayment” button.
- Provide the required information:
- auto payment name;
- the minimum balance on the personal account, upon reaching which a replenishment will be made;
- replenishment amount;
- validity period of the subscription to the autopayment service;
- payment method.
To confirm that autopayment is enabled, you will be redirected to the bank page. To your mobile phone You will receive an SMS message asking you to confirm the debit amount to complete the steps to activate the service. After confirmation, the debited funds will be returned to your card. You can read more about how to set up automatic payment in the “Documents” section of the Moskvyonok website.
4. How to receive notifications about transactions and personal account balance?
Before setting up notifications, make sure you have activated the notification service.
On the website portal page, select “Options”:
- in the “Notifications” section, in the “Event Types” tab, you can set up notifications about replenishing your personal account, purchases in the buffet and canteen, or about reaching the minimum account balance;
- in the “Child’s personal account” section, in the “ Threshold value personal account balance", you can set a minimum balance, upon reaching which you will receive a notification about the need to replenish your personal account.
In addition, you can set up notifications using the mobile application. To receive notifications about replenishing your personal account, purchases in the buffet and canteen, go to the “My child at school” section, select a child from the list and click on the “Settings” icon in the upper right corner of the screen.