Tariffs for public utilities everything is higher, but wages are not growing so fast. All more people unable to make utility payments on time.

The state provides the opportunity to apply for a subsidy to pay for housing and communal services to those citizens who have a difficult financial situation.

How to get a subsidy for utility bills? To complete it, you need to collect a package of documents and confirm your social status.

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What is a subsidy?

A subsidy is government assistance intended to cover part of the payment for utility services in the form of compensation payments.

The payment is provided when the expenses that the family allocates to pay off the “utility” amount to more than a fifth of its total income.

The 20% threshold may vary depending on regional conditions. Compensation is assigned in accordance with Article 159 of the Housing Code of the Russian Federation. The amount of the subsidy depends on family income.

Subsidies for housing and utilities are provided to low-income citizens who turn to the state for help, and members of their families are also entitled to receive compensation. Compensation is assigned based on the provision of a package of required certificates and documents.

Who is entitled to a subsidy for utility bills?

You can get help paying for utility bills:

1. Tenants who have entered into a rental agreement in a private housing stock;
2. Owners - this can be an apartment, or part of it, as well as a house or part of it;
3. Persons who own the premises on the basis of an agreement concluded with the housing cooperative;
4. Citizens living in premises provided to them by the municipal or state housing stock;
5. Family members who live with the above persons are also entitled to compensation.

The following persons are not entitled to state assistance in paying for housing and utility services::

• Loan recipients when concluding an agreement on the free use of housing;
• Persons using residential premises on the basis of a rental agreement concluded with its owners, while the owners can be both individuals and legal entities;
• Citizens living under a sublease agreement with the tenant of premises in any type of housing stock;
• Citizens who have been refused the execution of a testamentary document heirs real estate;
• who have entered into a maintenance agreement with dependents for the rest of their lives.

Compensation is not provided if the citizen:

1. Concluded a debt repayment agreement for payment of housing and communal services;
2. Is a foreigner, living on the territory of Russia on any basis;
3. Has arrears of payment.

If you want to know how to draw up an apartment donation agreement, we advise you to read.

Where is it issued?

Application from the public for registration state aid Payments for utilities can be accepted by different organizations. To apply for a subsidy, you must visit the authorities of that subject Russian Federation where the person lives.

For example, in Moscow you can go to the center housing subsidies. In the regions, those wishing to apply compensation payments can contact organizations that provide assistance to socially vulnerable categories of the population.

Subsidies are provided locally permanent residence, for which registration must be presented as confirmation. The subsidy will not be provided at the place of temporary stay.

Documents can be submitted to authorized organizations in the following ways:

• In person;
• Through the applicant's representative;
• Send by mail, issued in accordance with the law;
• In the form of an electronic message.

When submitting documentation in the form of an electronic message, this can be done using the government services portal or through the MFC - a multifunctional center for providing services to the population public services.

Documents that must be provided for accrual

When applying for a subsidy, you must collect the following documents:

1. Statement;
2. Original passport and passports of other family members, which are listed in the application;
3. In some cases it may be necessary judicial acts that the citizens living with the applicant are recognized as members of his family;
4. Birth certificates of all minor family members of the applicant;
5. Documents explaining on what basis the citizen lives in this premises(purchase agreement or certificate of owner);
6. Certificate of family composition;
7. Information about the income of the applicant and the persons specified in the application. This includes documents such as certificates of receipt of pensions, unemployment benefits, tax returns, filled out according to form 3NDFL;
8. Extracts from personal account for payments for housing and communal services;
9. SNILS of the applicant;
10. Documents that confirm the rights of the applicant and his family members to benefits, compensation, other government support measures.

Read the article on how to save energy at home.

The application is filled out by the citizen for whom a personal account has been opened to pay for utility services.. The application must indicate:

• Name of the government agency contacted to receive assistance in paying for housing and communal services;
• Applicant details – last name, first name, patronymic, passport details, list contact information;
• A list of the applicant’s family members living with him, for each of them the passport or birth certificate details are indicated;
• The exact address of the residential premises for which the subsidy is being issued is indicated;
• Information about the bank account and the exact name are provided financial organization where it is open.

We invite you to familiarize yourself with approximate form Application for a subsidy to pay for housing and utilities: Download the form.

The list of documents may be supplemented or changed at some points depending on the region and the specific life situation of the applicant.

Dates of appointment, amount of housing subsidy

Consideration of an application for payment takes place within 10 working days. It is necessary to check the accuracy of the information provided in the documents.

After a decision has been made to award compensation, the citizen will be notified.

If registration was made between the 1st and 15th of the month, the provision of the subsidy begins on the first of the month. When registering from the 16th to the end of the month, compensation will be provided from the first day of the next month. Subsidy period: six months.

The amount of payment will be calculated monthly and depend on the amount of expenses for housing and utility services.

Services are calculated based on regional standards. The monthly subsidy amount will be calculated according to a formula established by legislators. The amount received as a result should not exceed actual expenses for utility services.

Accrual procedure

The calculation is made as follows: the recipient of the state subsidy pays, and after a certain time the funds are transferred to his personal account. cash, defined as compensation. For individual categories citizens can have money delivered to their home.

You may be interested in an article on how to check out of an apartment and register in another, you can read about it.

When can payment be suspended?

It is possible to stop payment of compensation in the following cases:

• No payment for current utility bills starting from 2 months;
• Documents not provided in case of change the income of the applicant’s family, the composition of his family, the reasons for living in the premises for which the subsidy is issued;
• Growing debt to pay utility bills or entering into an agreement to pay such debt.

The longest period of suspension of payments can be up to 30 days. If the subsidy recipient can provide evidence that the conditions for stopping payments were due to valid reasons, they may be resumed.

The death of a relative, delayed wages, or the applicant undergoing inpatient treatment may be considered a valid reason.

Subsidies for housing and utilities are one of the measures social support citizens. We invite you to watch the video.

To reduce the cost of housing and utilities, many pensioners, as well as working Russians, have the right to submit an application to the authorities social protection on the assignment of subsidies.

Who is eligible for subsidies for housing and communal services?

They are issued if a person or family spends more than 22% of their income on housing and communal services. This is the maximum threshold, exceeding which, according to the law, allows a citizen in any region of Russia to apply for a subsidy. However, there are also regional laws, which reduced this limit. So a person living there can apply for a subsidy even if it takes him, for example, 10, 12, 15 or 20% to pay, depending on what standards apply in the region.

Are all pensioners entitled to payments?

Not only owners of residential premises and members of their families living with them can apply for a subsidy, but also those who live in apartments owned by the state or municipalities, on the basis of an agreement social hiring. Members of housing construction cooperatives can also receive it.

To be awarded a subsidy, the pensioner must meet the following requirements:

1. be a citizen of Russia;
2. be registered at the address at which the issue of assigning a subsidy will be considered;
3. have no debt on utility bills (if there is still a debt, the pensioner may be required to draw up an agreement on the timing of its repayment, and also issue a subsidy);
4. spend more on utilities than is allowed in the region as a whole.

If we are talking about a pensioner’s family, then, accordingly, in order to assign a subsidy, the family must spend more than is allowed by local legislation, based on the total income. A simple example for understanding.

If a single pensioner receives a pension in the amount of 12 thousand rubles, and spends 3 thousand on utilities, that is, 25 percent of his income, then he is entitled to a subsidy even if the region of his residence does not have its own laws on maximum payment for housing and communal services. If the same pensioner, with the same amount of pension, lives in an apartment together with a granddaughter who is a schoolgirl or a grandson who is a student, who does not receive an income, and pays 5 thousand for housing and communal services, that is, almost half of the total income, then the subsidy will be greater, since more and the percentage of expenses itself.

The exact amount is calculated using a formula by employees of the Social Security Administration.

However, the law also provides for cases when, even in the event of overspending, a subsidy is not due. Such rights are deprived:

• tenants of apartments from private property owners;
• recipients of a loan under a free use agreement;
• recipients of a life annuity based on a maintenance agreement with dependents.

Benefits - additional help

There are also benefits for pensioners on utility bills. But they are not available to all pensioners, but only to representatives of certain preferential categories. Moreover, if there are benefits, they are taken into account when calculating the subsidy.

Federal laws provide the following benefits for housing and communal services payments:

1. a benefit in the amount of 50 percent of the payment for any housing and utilities is provided for participants (and disabled people) of the Great Patriotic War(as well as for family members of deceased participants and disabled war veterans), people who were subjected to a radiation attack, military personnel who became disabled while on duty, residents of besieged Leningrad;
2. a benefit in the amount of 50 percent of the payment for utilities and housing rented under a social tenancy agreement from the state or municipality is provided for pensioners with disabilities;
3. a benefit in the amount of 50 percent of utility bills and 100 percent of housing fees is provided for Heroes of Socialist Labor (at the same time, pensioners can refuse the benefit and receive a monthly cash supplement to their pension).

How to make payments?

First of all, a pensioner needs to open an account in a bank with which state or municipal authorities work. As a rule, this is Sberbank, and in Crimea, for example, it is RNKB Bank.

Next, to apply for a subsidy, the pensioner needs to go to the management or department of social protection. You must take with you a complete package of documents, which may differ in different regions. Most often you are asked to provide:

• copies of passports of everyone registered in the apartment;
• a document confirming the ownership of housing or a social tenancy agreement;
• certificate of family composition;
• a certificate from the BTI on the size of the living space;
• a certificate confirming the absence of debt for housing and communal services (you can obtain it from the accounting department of the HOA, the housing maintenance office or from the unified information and settlement center);
• if benefits are provided, a supporting certificate is required;
• SNILS of everyone registered in the apartment;
• pension certificates of the owner and other pensioners living in the apartment;
• certificates confirming the relationship of people living under the same roof (for example, a marriage certificate);
• application for a subsidy;
• document from the bank indicating the exact Bank details to transfer funds to a pensioner’s account (money can also be delivered through post offices if a person cannot open a bank account for health reasons);
• certificate of income for six months of all people registered in the apartment.

Certificate of income is perhaps the most important document on this list. The pensioner receives it in pension fund, working people - at the place of activity, unemployed - at the employment center. The latter may also need a photocopy of their work record. If a person is not registered with the Employment Center, then the social security authorities will take into account his hypothetical income in the amount of the official amount when calculating average salary in the Russian Federation as a whole or specifically in a particular region for reporting period. Naturally, this will, firstly, reduce the chances of assigning a subsidy, and secondly, it will significantly reduce the amount of payments. By the way, such rules can also apply if a person is registered with the Employment Center, but violated the rules of job search.

After the documents have been given to a specialist from the social security department and registered, the pensioner must be informed within 10 days of a positive decision or refusal.

When positive decision, the subsidy can be assigned already from the month when the documents were submitted, if the pensioner managed to do this before the 15th. If the documents were brought in the second half of the month, then the subsidy will be assigned only from the next month.

In Moscow, such a subsidy is designed for a year, in many other regions, as a rule, only for six months. At the end of this period, the pensioner needs to collect documents again and process payments. Please note that today you can submit documents not only directly through the social protection department, but also at the multifunctional center.

If a pensioner violates the terms of the agreement to repay debts that arose earlier, he has new debts for utilities, or if the authorities find out that false certificates or unreliable information were provided, payments may be suspended ahead of schedule. The termination of payments is also provided in the event that the pensioner changes his address of residence, changes occur in the composition of his family, or his financial situation changes.

If you still have questions about assigning a subsidy to pay for housing and utilities, then our on-duty lawyer is ready to advise you promptly.

1. Users of residential premises in state and municipal housing stock.
2. Tenants of residential premises under a rental agreement in a private housing stock.
3. Members of a residential unit or housing cooperative.
4. Owners of residential premises (apartment, residential building, part of an apartment or residential building).
5. Family members permanently residing with these persons.

The following are not eligible for subsidies:

1. Borrowers under a free use agreement (Chapter 36 Civil Code Russian Federation);
2. Citizens living in residential premises on the basis of a rental agreement concluded with private owners of residential premises (individuals and legal entities), or a sublease agreement concluded with tenants of residential premises in any type of housing stock;
3. Legatees due to the execution by the heirs of a testamentary refusal (Article 1137 of the Civil Code of the Russian Federation);
4. Recipients of annuity under a lifelong maintenance agreement with dependents (Chapter 33 of the Civil Code of the Russian Federation).

An approximate list of necessary documents required to apply for a subsidy (may vary depending on the region):

• Photocopies of passports of all family members (pages with photo and registration).
• A photocopy of the document for housing (purchase and sale agreement, certificate of inheritance, privatization agreement, certificate of ownership, etc.)
• BTI certificate about living space.
• Photocopies of documents confirming relationship (marriage certificate, birth certificate, etc.). It is necessary to document the relationship of each family member in relation to the owner of the property.
• Certificates from utility services stating that there is no debt. Certificates of debt must be issued for the month in which the applicant applies for assignment as a resident. subsidies.
• Certificates of income of family members for the previous 6 months (salary, scholarship, pension of the Ministry of Internal Affairs, income received from entrepreneurial activity, unemployment benefits, etc.) Certificate of wages must contain: stamp, seal, ref. No. and date, address of the enterprise, contact number, basis for issue, signature of the manager and/or chief accountant.

For non-working family members:

• Photocopy of work book,
• A certificate from the Employment Center stating that you are not registered.
• Applicant's passbook.

Deadlines for assigning subsidies and calculating the amount of subsidies for housing and communal services:

When providing the necessary documents provided for by the "Rules for the provision of utility services to owners and users of premises in apartment buildings" from the 1st day of the next month.

The subsidy is provided for a period of 6 months.

The amount of the subsidy is calculated monthly and depends on the amount of expenses for housing and utilities, calculated based on regional standards.

Options for transferring subsidies to pay for housing and communal services:

In accordance with Housing Code RF and the new “Rules”, subsidies are provided to citizens in cash by transferring funds to existing or opened bank accounts or demand deposits in banks chosen by the recipients of subsidies. This can be any bank, but you must keep in mind that not all banks have an extensive network of branches. Therefore, when choosing a bank, the recipient of the subsidy must take these circumstances into account. To receive subsidies, recipients can use an account that receives, for example, a pension.

If, for health reasons, recipients of subsidies are unable to open bank accounts or demand deposits and use them, then by decision authorized body subsidies may be provided through liaison offices. In the conditions of the city of Tver, we believe this category will be insignificant. First of all, these are lonely elderly people who are served by social workers.

An example of a subsidy payment for housing and communal services:

If a family was assigned a subsidy in October 2018 (its validity period is 6 months), then it ends on March 31, 2019. Therefore, so that the family does not have a break when applying for a subsidy for new term, i.e. from April 1, 2019, she must submit documents to the subsidy registration service no earlier than March 15 and no later than April 15, 2019.

In this case, the subsidy will be assigned from April 1, 2019, and the money must arrive in the bank account before May 1, since in accordance with Art. 155 of the Housing Code of the Russian Federation, a citizen is obliged to pay for housing and utilities before the 10th day of the month following the previous month.

1. There are arrears in paying for housing and utilities. Subsidies are provided to citizens if they do not have debt to pay for residential premises and utilities or if they conclude and (or) fulfill agreements for its repayment.
2. Don’t forget to collect all payment documents for housing bills (payments).
3. Be careful when collecting documents. For your first appointment, try to have everything ready. Required documents. Otherwise, the specialist will not be able to accept your application, you will have to defend the probable queue again and waste your time.
4. The provision of a subsidy may be suspended or terminated by decision of the authorized body.

Where should I go to apply for benefits for housing and communal services?

To receive a subsidy you must contact Government agencies"Department of Social Protection of the Population" at the place of permanent residence.

Disabled people, as representatives of the most vulnerable category of citizens, have the right to additional preferences designed to make life easier for them in society. Among these are various benefits, discounts, as well as housing and communal services compensation for disabled people.

For which utility services is housing and communal services compensation provided to disabled people?

Disabled persons are compensated for exactly half of the actual expenses incurred for utility services. The discount is provided on all cost items listed below:

• making contributions for major renovation building;
• fee for cleaning the area around the house;
• fee for removal of household waste;
• payment of sewer bills;
• payment for electricity (for disabled people of groups I, II, III);
• rent;
• payment of bills for heating, hot and cold water;
• payment for services telephone communication;
• payment for solid fuel to heat a house without central heating;
• payment of property tax.

Recently, regional authorities have been able to reduce the amount of contributions for major repairs of multi-storey buildings for disabled people of groups I and II. In this regard, compensation will be assigned in a different, unusual amount, but the costs will not increase.

It is impossible for disabled people of any group to receive an exemption from making payments for major repairs, but after making payment this category citizens have the right to contact the social protection authorities, provide documentary evidence of payment and receive reimbursement of expenses in the required size– 50% of the amount spent.

Housing and communal services compensation for disabled people of groups 1 and 2

After people with disabilities pass a medical and social examination, they are assigned one of three existing disability groups. Depending on which particular group - first, second or third - is determined, a number of special, additional benefits are established for the citizen.

For example, if the first or second disability group was designated due to lack of vision, the disabled person has the right to install a radio point in the apartment free of charge. Today it is unlikely to be useful to anyone, but the law still reflects the existence of this benefit. At the same time, disabled people are not charged a subscription fee for using the radio point. Plus, they are entitled to benefits for paying for a landline phone - free connection and communication. Subsidies are provided to people with disabilities of groups 1 and 2 to pay for housing and communal services.

Housing and communal services compensation for disabled people of group 3

The third group of disabilities is considered to be working and, unlike the second and third groups, capable of performing specific work duties, receiving payment for them and thereby supporting themselves. Therefore, for disabled people of group 3, no special preferences or procedures for their provision are defined. Compensations and payments are assigned to them according to general scheme, based on 50% of the actual costs incurred to pay for any type of housing and communal services.

How housing and communal services compensation for disabled people is processed

To obtain the right to use benefits for payment of housing and communal services, disabled people (or authorized persons who have executed a notarized power of attorney) should contact:

• V regional office bodies of social protection of the population (USPP);
• to the regional branch of the Multifunctional Center.

What documents will be needed to receive housing and communal services compensation for disabled people?

In order to qualify for compensation for utility bills, disabled people (their representatives, guardians, trustees) must prepare the following package of documents:

Document	Where to get it
	The form and sample will be issued to the USZN (an employee at the MFC will help fill out the paper)
Russian passport	GUVM MIA
Certificate of family composition	Passport Office
Conclusion of medical and social examination	ITU Bureau
A document evidencing ownership of the premises	Sale and purchase agreement, privatization agreement, social tenancy agreement, document on inheritance rights
Bank account or card details for calculating compensation	–
Receipts for payment of utilities	Housing office

What to do if housing and communal services compensation for disabled people was not provided

If it so happens that the USZN denied a disabled person a benefit for utilities, it is necessary to appeal the decision of the department’s specialists, since similar preferences must be issued in each region of the Russian Federation. Please note the following points:

1. If a disabled person does not temporarily live in the apartment (due to leaving for work, spending time at the dacha throughout the summer, etc.), utility services should be notified about this by presenting a document proving the absence of the disabled person from the occupied space. This could be, for example, a travel certificate. For the entire period of residence of a disabled person in another place, he or she is relieved of the obligation to pay for housing and communal services. The only exceptions are telephone services and heating - you still have to pay for them.
2. Reimbursement for utility bills is provided for the entire living space, where a disabled person lives, including “excessive” from the point of view of social norms. The discount must be taken into account in relation to all costs of a disabled person, without taking into account social norms for the consumption of housing and communal services.
3. If social protection authorities refuse to provide housing and communal services compensation to a disabled person for no reason, the applicant has the right to appeal to the court or prosecutor’s office to protect his rights.

Legislative acts on the topic

Common mistakes

Error: The disabled person did not receive compensation for paying for housing and communal services on the basis that in the region of his residence there is no possibility of providing such a benefit.