I consider myself a promising specialist with good creative potential and a tendency towards constant professional development. I have all the necessary skills to achieve my goals. I chose the field of activity purposefully, since I have always been interested in mathematics and had an analytical mind. I love my profession and plan to achieve great success in it. My professional curiosity pushes me to constant self-education and self-improvement. In 5 and 10 years I see myself as a specialist high level, which will be confirmed by my high professional qualities and authority, which I will certainly achieve through hard, conscientious work. Computer skills: PC - advanced user: Open Office, Excel. Browsers: Mozilla Firefox, Opera, Internet Explorer.

Additional information:

I consider myself a promising specialist with good creative potential and a tendency towards constant professional development. I have all the necessary skills to achieve my goals. I chose the field of activity purposefully, since I have always been interested in mathematics and had an analytical mind. I love my profession and plan to achieve great success in it. My professional curiosity pushes me to constant self-education and self-improvement. In 5 and 10 years, I see myself as a high-level specialist, which will be confirmed by my high professional qualities and authority, which I will certainly achieve through hard, conscientious work.

Loan officer- a specialist in customer lending, whose responsibilities include clarifying the circumstances of the issuance of a loan and its processing. The profession is suitable for those who are interested in mathematics and economics (see choosing a profession based on interest in school subjects).

Having received a package of documents, the credit inspector studies them, draws appropriate conclusions and submits them, along with his recommendations, to the credit commission for making a decision on granting a loan. If the result is positive, he guides the client until the loan is issued. After issuance, the inspector is required to regularly monitor the movement of funds in the borrower’s accounts and prepare reports on the status of the loan.

Features of the profession

The credit inspector organizes and conducts lending operations:

• advises potential borrowers;
• conducts interviews with potential borrowers;
• assists the borrower in filling out a loan application and checks it;
• forms a credit file;
• collects and processes documents necessary for the formation of a credit file;
• monitors and controls current loans.

Pros and cons of the profession

pros

Working as an inspector, you can get acquainted with credit products, understand the policy and technology of issuing loans, and learn to communicate freely with borrowers. Many managers, including top managers of Russian banks, began their careers in this position.

Minuses

The loan officer always bears a certain share of responsibility for the fate of the loan issued on his recommendations.

Place of work

Banks, leasing and investment companies.

Important qualities

Attentiveness, responsibility, dedication, initiative, readiness for self-education; efficiency, the ability to quickly find the right solutions; composure, clarity in the performance of professional duties, discipline. High professional training and good intuition are the main qualities that a loan officer should have.

Where to study to become a loan officer

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You can become a credit inspector at specialized universities in Russia at the economics or finance faculties in the specialties “Banking”, “Finance and Credit”:

• Moscow State University named after. M.V. Lomonosova (MSU),
• Moscow State Institute international relations Ministry of Foreign Affairs of Russia (MGIMO),
• Financial Academy under the Government of the Russian Federation,
• Higher School of Economics (HSE) and Russian Academy of Economics. G.V. Plekhanov (REA).

Salary

Depending on the size and structure of the bank or financial organization, plus monthly bonuses based on work results.

Salary as of 12/12/2019

Russia 15000—17000 ₽

Portrait of a modern loan officer

As a rule, young men and women under 30 apply for the position of a credit specialist (87%). Three quarters (74%) of all candidates are women. 74% of applicants for the position of “credit officer” have higher education, and 16% of applicants for this position speak English at a conversational or fluent level. Every second person (51%) has a category “B” license.

Career steps and prospects

A loan officer is a starting position in a bank. Therefore, the requirements for the candidate at the initial stage are not very strict. It is advisable to have a financial or economic education (secondary specialized, incomplete higher education or higher education), confident use of a computer and be a good communicator. Experience in sales or customer relations is preferred, but employment without experience is possible.

Having worked as a credit specialist for at least 1 year, having studied the basics of banking legislation and a wide range of banking products, you can take the following position of lead inspector. The maximum position in the lending department can be applied for by specialists with a higher financial or economic education who have worked in the lending field for 2-3 years. In addition, employers may require the candidate to know in English at a conversational or free level and experience in selling lending services to corporate or VIP clients. Moving up the career ladder largely depends on the efforts of the employee himself, work experience, level professional development. With certain abilities and aspirations, it is possible to become the head of a bank branch, deputy head of a bank or financial organization.

Lending is one of the most popular services provided by banks. Financial institutions offer similar services to the population to satisfy various needs: from household appliances to living space. Today it is impossible to imagine our life without the possibility of lending. After all, it is precisely this that allows you to carry out your plans even in the absence of money, be it opening your own business or buying a car.

What is lending

With the help of loans, it has become much easier to organize and distribute funds. They are engaged in lending commercial banks and financial institutions. For every type debt obligation there are certain conditions that include the amount of the minimum down payment, loan repayment interest, as well as individual characteristics that the borrower must have. For each amount issued Money The bank sets certain requirements for the client that he must meet.

The loan is issued not only to legal entities and individuals; the borrower can also be another commercial bank.

Requirements for the qualities of a loan specialist

The success and productivity of a bank directly depend on the qualifications of its employees. Since the main income of the bank is considered to be the expansion of resources, staff need to make every effort to ensure that the operation is profitable.

One of the most important officials of the bank is a specialist credit department. His responsibilities are to provide complete information to the client about the loan. He also prepares and submits to the bank commission all the documents necessary for registration.

A credit specialist, whose responsibilities include directly advising the client and concluding an agreement with him, must have not only a number of professional skills, but also many human qualities, such as:

1. Honesty.
2. A desire to work.
3. Ability to think logically.
4. Ability to intuitively identify potential clients.
5. Responsibility.
6. Stress resistance.
7. Ability to find a common language with each client.
8. Communication skills.
9. Competence.

Functions

A credit specialist, whose responsibilities are radically different from the functions of managers and inspectors, does not search for clients, but enters into an agreement and maintains the loan until its closure with existing clients. For greater bank profitability, searching for potential clients among legal and individuals carried out by a special department.

The responsibilities of a loan officer at a bank include:

• Informing potential clients about tariffs.
• Providing complete information about the conditions for obtaining a loan.
• Assistance in choosing a loan.
• Calculation of basic loan indicators, such as terms, interest, minimum payment and payment schedule.
• Acceptance of applications for extradition.
• Checking the package of documents provided by the borrower.
• Carrying out credit risk assessment.
• Preparation of necessary papers and documents.
• Control of the process of issuing funds.
• Transaction support until the loan is fully repaid.

A credit officer, whose responsibilities include all of the above points, must also have a sufficient level of self-control, which may be needed in unforeseen situations.

Training of specialists

People who have graduated from the Faculty of Finance or Economics have the opportunity to work in this banking industry. Many banking institutions only hire employees with a higher education diploma for this position.

The job responsibilities of a credit specialist involve constant communication between bank employee and the borrower.

Training and retraining of professionals in this field is carried out directly by financial institution. For better quality work, many banks divide loan specialists into subgroups. That is, each employee is assigned separate category products in which he specializes. Some work exclusively with consumer loans for goods and services, while others deal only with car loans. Specialists in issuing and supporting mortgages should also be highlighted separately.

The division of specialists by type of lending is carried out in order to improve the quality of their work. After all, each of them must have not only general concepts relevant to this area, but also have a thorough knowledge of the regulatory aspects.

Work specifics

The credit specialist, whose responsibilities also include conducting the transaction, must, if necessary, collect and prepare all Required documents for issuing any type of loan. The main such document is loan agreement, which is filled out by the borrower and the banking institution.

The document stipulates such points as:

1. Borrower's agreement to repay funds.
2. The amount made available.
3. Penalties, provided for by the violation rules of the contract.

The decision to issue a loan is made directly by the bank commission; the specialist only submits all the necessary documents. After approval, the expert will support the transaction until the loan is fully repaid.

Resume for applying for a job

The work of a specialist in this industry is worthy of respect. After all, constant contact with people and communication with them require not only professional skills from an expert. This profession is considered very prestigious. It provides an opportunity for personal and career growth. Let's list the main skills and responsibilities of a loan officer for a resume.

In order to obtain a position as a credit specialist, your resume should include the following information:

1. Personal Information.
2. Previous employment.
3. The level of education.
4. Types of lending that the specialist is familiar with.
5. Work experience.
6. Benefits of the job.
7. Level of knowledge of foreign languages.
8. Professional skills.
9. Personal qualities that can improve the work process.

The bank's performance directly depends on the professional qualities and skills of its staff. Credit specialists occupy not the last place in this chain and are able to influence the success of the bank as a whole.

Job advertisements are now simply full of vacancies for “loan specialist”. What will the job consist of, and what knowledge and skills should the applicant have? The answer to this question is of interest not only to job seekers.

Loan specialist job

As soon as these workers are not called: credit consultants, inspectors, managers, experts. But the essence is still the same - an employee of a financial and credit institution promoting the line to the masses credit products jar.

Since any bank earns its main income through lending, specialists at this level are always in demand. So to speak, these are the main breadwinners of the bank. After all, it is they who ensure the receipt of the very profit that subsequently goes towards payment wages all staff.

But any loan should not just be given to the first person who wants it. It is important to do this as efficiently as possible so that in the future this potential income does not “fall out” into overdue debts and does not disrupt the stable operation of the bank. That is why high demands are placed on credit specialists in any serious bank.

The exception is MFOs, where such employees can be hired without work experience and more or less decent education. Such organizations hire consultants who represent their credit institution in stores, shopping centers, etc., and teach them the basics of the profession independently.

Responsibilities of a loan officer

Initially, a bank loan officer is assigned the role of a consultant. He must be able to inform the potential borrower as thoroughly as possible about the bank's available credit programs ah and advise the option that will satisfy all the client’s requirements. In large banking institutions, all credit specialists are divided into groups, and each deals with a separate area. One, for example, works exclusively with car loans, the second with consumer loans, the third with mortgages, etc. This gradation allows managers to study all the intricacies of “their” area and become as competent as possible in it.

During the consultation process, the expert must:

• calculate the loan amount that the client can receive (the calculation is made based on the latter’s solvency);
• calculate the amount monthly payments based on the proposed loan terms;
• draw up a preliminary repayment schedule and familiarize the potential borrower with it;
• calculate the amount insurance premium, if the client participates in the insurance program.

When all the main points have been announced, and the potential borrower decides on the issue of lending in a positive way, the loan officer fills out an application and accepts a package of documents. At this stage, the specialist’s responsibilities include:

• acceptance of the application itself, and, if necessary, assistance in filling it out;
• checking the passport photo with the applicant’s identity;
• checking all submitted documents for correctness.

In addition, the credit manager evaluates appearance and accessories of the client and his accompanying persons (if any). This approach in most cases reduces the bank’s risks regarding loan repayment. Financial structure unnecessary problems are not needed, so they assign rating marks to clients based on visual assessment. Well, you must agree that it is dangerous to give a loan if the borrower has a certain friend “over his soul” and tells him how to write and how much to take.

After accepting the application, the loan specialist submits all documentation for review to the bank’s security service, and in exceptional cases (for a mortgage, for example) to lawyers. At the same time, he is preparing his opinion on the planned transaction. At positive decision of all services, the manager submits the project for consideration (or the credit commission) of the bank.

• preparation of all necessary documentation to complete the transaction;
• ensuring the process of signing a loan agreement;
• support of the transaction until the moment of repayment of all credit obligations borrower to the bank.

Support here means control over the timely payment of the loan and related payments (commissions, fees, insurance premiums, etc.). When the first case of late payment occurs, the credit specialist is obliged to inform the borrower about the presence of a delay and accept necessary measures for its speedy repayment.

Qualities and skills of experts

Any serious institution wants to see a specialist with experience in finance, but in some cases you can fill a vacancy without experience, but with higher education V financial sector. In addition, applicants are subject to the following set of requirements:

• literacy;
• tact;
• the ability to think logically and evaluate a potential client;
• fast learner;
• emotional stability in unusual situations;
• communication skills;
• neat appearance.

A candidate for the position of a credit specialist should also be a bit of a psychologist. After all, almost any client needs to be able to persuade them to take out a loan, and in case of delay, convince them to repay it and no longer miss scheduled payments.

Already working in a bank in the desired position, you need to thoroughly study the bank’s lending policy and have a good understanding of the loan products promoted by this financial institution. Otherwise, you may not complete the probationary period and say goodbye to your position.

Cons of the profession

One of the disadvantages is the bonus system of remuneration, which is now practiced in banking sector. Credit inspectors are given a small official salary, and the main part of their earnings is incentives for good performance. So you have to work hard to earn a decent amount.

Specialists working in large banks, they consider the main disadvantage of their position to be the responsibility for supporting credit projects. It's good when everything goes smoothly. What if clients suddenly stop paying? In addition to the main responsibilities of attracting and lending, one has to spend titanic efforts to repay overdue debts. These are constant calls, negotiations, persuasion...

But you will waste the very time that could be spent usefully for your wallet, attracting new clients. Moreover, in most cases, delays have a negative impact on operating results and affect the amount of the accrued bonus.

The loan officer does not always work with the incoming flow of citizens. In most cases, he can sit on the phone all day or go through presentations in order to attract at least one client for lending. Those who dream of working in an office are unlikely to like this. And if you get a job as a manager in an MFO, then you can work not within the walls of a credit institution, but at a remote location. Large shopping centers are simply crammed with such specialists from different structures. Can you imagine what kind of competition this is? It is almost impossible to earn bonuses here, so you will have to be content with a meager salary, which will be the only component of your earnings.

But the main disadvantage is sales plans. The amount of bonuses and bonuses depends on their implementation. Moreover, the plan can be set not only by the number of loans issued, but also by the amount of funds issued and the percentage of borrowers attracted to insurance programs. It’s good if you work in a big city and have a constant flow of clients. In small towns, there always comes that very moment when most of the population finds themselves in debt and there is simply no one to offer their products.

This is what it is, the profession of a credit specialist. Let's be honest, it's not sugar. But with some effort, you can make good money from all kinds of bonuses and incentive payments. But it’s not always possible to achieve decent results. And for successful work and good earnings, we have to drive our already not rich population into even greater debts and push them to. What to do, you have to accept it as it is.

Banks exist to make money by providing loans. Loan specialists are those people who increase banks' income and at the same time reduce their costs.

Credit experts occupy a large share among all bank employees; we can probably say that credit experts are the largest “caste” among all bank departments.

Today, a credit specialist can be called differently: someone says a credit expert, someone calls this profession a credit inspector. However, in fact we are talking about the same specialist.

A loan specialist must have a good understanding of his bank's lending policies and also skillfully promote them in the market. Also, a credit expert simply must know the main competing banks and their loan programs in order to explain to a potential borrower in any situation why it is worth working with his bank and not some other.

The ability to quickly navigate among the variety of credit products distinguishes experienced and professional credit experts from beginners and amateurs. This knowledge allows you to better understand and determine the needs of potential customers and ultimately provide them with the product that they really need.

Besides good expert for loans must have an analytical mind and be able to think systematically. The ability to understand people and be a “psychologist” is highly valued in the banking environment, because a good specialist must skillfully and quickly determine the trustworthiness of a potential borrower.

Responsibilities credit expert

If we talk about the responsibilities of loan officers in general, we can highlight the following points that are directly related to the work and responsibilities of a loan officer:

• Ability to calculate the loan amount according to relevant bank programs;
• Check and accept relevant documents from the borrower;
• Be able to select optimal lending programs for bank clients;
• Assess the risks of loan non-repayment, as well as the ability to assign a certain conditional class or reliability rating to the borrower;
• • Prepare agreements for various types of loans;
• Be able to convince potential clients to work with this particular bank;
• Sign agreements with bank clients.

Personal qualities of a loan specialist

Speaking about the personal qualities of a credit expert, I would like to first of all note the most important and influential aspects, such as:

• Communication skills;
• Pleasant appearance;
• Neatness;
• Tact;
• Emotional stability;
• High sense of responsibility;
• Solidarity with the bank's policies.

The most important thing to understand about a credit expert is that his task is not to simply issue a loan and accept documents, but to be able to identify the most reliable borrower who high share will probably bring profit to the bank and will not create any unnecessary problems.

Naturally, the profession of a credit expert does not at all imply a thorough knowledge of all existing credit programs in all areas of lending. As a rule, specialists in the field of credit are clearly differentiated from each other:

• Credit Card Specialists;
• Mortgage Specialists;
• Auto loan specialists, etc.